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Home › Success Stories › St. Lawrence College
Success Story

Centralized Engagement Platform Creates Sense of Belonging Among All Students.

St. Lawrence’s Ready Education powered platform, dubbed “UR SLC” by the institution, offers a streamlined, feature-rich, and user-friendly digital environment for student engagement.
Type Of Institution:
Public College
Student Numbers:
8000+
Location:
Eastern Ontario, Canada
Client Since:
2022

About St. Lawrence College

St. Lawrence College was founded in 1967 as a technical college of applied arts and technology. Located in Eastern Ontario, Canada, it is a public college with over 8,000 full-time students.

The college offers more than 100-full time programs on its Kingston, Brockville, and Cornwall campuses, as well as online. St. Lawrence College also attracts a large international student population, constituting approximately 30% of it’s student body.

Outcomes

Student engagement at St. Lawrence has significantly increased since the institution implemented Ready Education’s CampusGroups Student Engagement Platform. The new technology has streamlined key processes for students and administrators, improving their overall experience and making it easier for them to succeed. This is reflected in the following user stats for the first ten months of use:
Student Logins
0 +
logins to the platform 5 times or more in the first 10 months
Events Created
0
with 6,050 users checking into an event at least once in the first 10 months.
Student Chats
0
using the chat feature to connect with someone in the first 10 months.

Challenges

St. Lawrence College (SLC) upgraded to Ready Education’s CampusGroups Engagement Platform in 2022. The College had outgrown its legacy platform, implemented four years prior. The main challenges with St. Lawrence’s legacy platform were:

Decentralized Communication System

Students were getting their information from 17 different applications because the legacy platform’s communication and coordination tools were de-centralized and lacked key features. Dissemination of information was fragmented, inconsistent and inefficient.

Outdated Functionality and Difficult to Navigate

The app’s user interface was complex and unintuitive, with a steep learning curve for users. The web version was also outdated with limited functionality and slow system response time. Platform adoption rates and app downloads among students and staff were low.

Lack of Integrations, Automation and Scalability 

The platform was unable to scale up as engagement activities at the college grew and diversified. Performance during peak times was poor. Lack of automation and integration with other campus systems created inefficiencies. Basic inputs for events needed to be entered manually.

Solutions

St. Lawrence’s student engagement platform “UR SLC” provides a centralized place for all students to access key resources, engage and communicate––and it’s changed the game for engagement among students and staff. Key benefits of St. Lawrence’s new platform include:

1 . Unified Campus Platform for All Students

Domestic and international students can now connect to the tri-campus community from one single location. The digital, one-stop-shop serves as the go-to resource for all St. Lawrence students, connecting students to each other and to key college resources anytime, anywhere.

 

2 . Engaging Interface with Functionality Students Actually Use

Students love the consistent, user-friendly experience the new platform provides, as well as the easy accessibility via web or mobile. Students love using the email, chat, and discussion feeds to communicate. Customization and user permission levels help admins direct students to the information and resources they need the most.

 

3 . Robust Integrations, Tracking and Reporting Capabilities

Since the new platform integrates with campus systems, including Single Sign-On and Student Information Software, students use it daily. A powerful data analytics and reporting dashboard enables administrators to identify and intervene amongst disengaged students. The student leaderboard and reward system also incentivizes student involvement.

“One System Instead of 17 different Apps”
“One System Instead of 17 Different Apps Manage All Aspects of Campus Life The platform has helped us consolidate resources. Instead of 17 different apps, students have one place to connect with each other, find out what’s happening on campus, and get involved. ”
Jeremy Mastin
Student Engagement & Experience Coordinator St. Lawrence College
“Manage All Aspects of Campus Life”
“We use the platform to manage everything outside of the classroom. It integrates with core campus systems, including our Student Information System. Students access their Digital Student ID through the app, using it to check-in and out of events.”
Jeremy Mastin
Student Engagement & Experience Coordinator St. Lawrence College
“Rewards Program Incentivises Student Engagement”
“To make the platform even more fun and exciting, we introduced gamification with a points and badge system. The 5-tier rewards program automatically rewards students for actions outside the classroom, including joining a group, completing a survey, attending an event.”
Jeremy Mastin
Student Engagement & Experience Coordinator St. Lawrence College
“International Student Onboarding Made Easy”
“Our mandatory international student checklist guides incoming students through what they need to do for a successful arrival to Canada and on campus. This automated process has streamlined onboarding for students and staff so much that we launched a checklist for domestic students in the fall and will launch one for returning students next year.”
Jeremy Mastin
Student Engagement & Experience Coordinator St. Lawrence College