What were the biggest lessons learned, failures, and best practices through the first year of the pandemic in Higher Education? In collaboration with internationally recognized futurist and researcher Bryan Alexander, we surveyed 175 educators (primarily NASPA members) to look back at what we've learned and how it can guide the institutions as they plan to safely re-open campuses.

Key findings of the survey:

  • Student engagement among the leading concerns for educators
  • Students' mental well-being declined due to isolation and lack of on-campus resources
  • Students played an active role in community building
  • Student-to-staff access improved
  • Remote services continued to increase and improve
  • Institutions revealed they need more methods to access disadvantaged and at-risk students

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