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Customer Success

Is our priority

Our partners benefit from both the Ready Education Platform and a team dedicated to driving their student success. From a personal Campus Success Consultant, to the Customer Experience Team dedicated to helping with the app, to the many resources that accelerate onboarding, each institution we partner with is actively supported to get the most out of their Ready Education Platform.

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Student Success Consultants

Our Campus Success Consultants draw from experience enabling more than 300 institutions to drive student success and retention with their Ready Education Platform. Starting with custom launch planning and continuing with regular student engagement strategy sessions, your dedicated Campus Success Consultant guides the growth of your online student community.

Seamlessly Integrated Support

Finding solutions to technical questions is just a click away at any time, from any device. Send help requests from within the app or on our help center, and benefit from a wealth of resources in our knowledgebase.

Institutionally Impactful Insights

Student engagement analytics are baked-in to the platform, and that's just the beginning. Our Data and Insights Team deliver reports on each semester that include benchmarking, campus sentiment trends, and annual efficacy reports that drive student-centric digital transformations at colleges and universities around the world.

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"Our technical support we’ve received from Ready Education has not been like a lot of other vendors. They’re very quick to help us, very much an actual partner with us on this app, not just ‘we sold it to you and walked away’. This has been light years better experience for us, both technically and support-wise."

Martin Tormoehlen - Assistant Director & Senior Applications Developer | University of Indianapolis

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“Ready Education supported us by ensuring we maximized the app’s potential. We can easily reach out to get assistance on the technical side whenever we need it. As the app keeps getting enhanced, Ready Education has supported us to make sure we’re effectively employing these improvements for our students.”

Christina Ryan Rodriguez - Dean of Enrollment Services | Golden West College

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"The big value added with Ready Education was the fact that they had support individuals that helped along the way. The fact that Ready Education has a Content Management group that's willing to assist is definitely the major value added to the value proposition that they offer."

Joey Tolentino - Enterprise Applications Manager | University of Alberta