Closing data gaps on campus by improving student participation and wellness.
90% Student Adoption
"it wasn’t the banners that drew users. Rather, recommendations from students who had already tried it drew in more downloads"
18-20 New features added
UTSA’s new strategy was to make everything available on mobile, then to retire the portal altogether.
4.6 Rating on Google Play
Students felt the app was a pleasure to use and made their lives so much easier.
4.3 Rating on iTunes Store
Students equally enjoyed the app experience on their iPhones.
The Problem
UTSA had the goal of going mobile which they knew had more to do with increased capabilities, rather then just mirroring the experience you get on a computer.
“The question is, ‘What does it mean to be mobile?’ If it’s just pulling up a website on a mobile device, that’s different than really intending to deliver to mobile. "It has to do with increased capabilities, not just mirroring what you would get on a notebook.” - Marti Harris, research director at Gartner.
Powerful integrations allow multiple data-sources to connect and provide rich insights
Assessment tools allow students to provide feedback and for administrators to view holistic trends.
The Outcomes
SIS and LMS integration
Ease of managing various upgrades
iOS and Android native app experience
Ease of configuration & customization
“With zero advertising, the new app had 3,000 new downloads, in addition to 8,000 students who received the update to the existing app at the start of the academic year,” Wilson says. But this time, it wasn’t the banners that drew users. Rather, recommendations from the students who had already tried it drew in more downloads. “It’s all word of mouth.” Bryan Wilson | Vice Provost Information Technology and CIO
