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Solutions
Implementation of the white label myday product
With the implementation of myday, one of Ready Education’s digital solutions, UWTSD met the expectations of their students by having all the resources in one place.
The Hwb App, and the physical Hwb helpdesks (located on the Welsh Campuses), were introduced in September 2019. Their main purpose is to provide a one-stop shop to support students throughout their learning journey at UWTSD.
The HWB app provides students with everything they need, in both English and Welsh - access to key platforms such as their MyTSD (student portal), Moodle (VLE), Timetable and University emails.
Solutions
Adoption of the app reaching 90%
Furthermore, since the Hwb contains crucial information, such as being the only place where students access their timetable, the adoption of the solution has reached 90%.
The availability of students' digital ID (proof of enrollment) on the app has played a pivotal role in driving the app's widespread adoption and usage. Once downloaded, students immediately recognise the immense value the app brings to their entire learning journey.
The multi-lingual pages make life easier not only for the administrators but also for the students; they set the language they would prefer to see, and everything is displayed in either English or Welsh. Having a bilingual option in the app and portal was “non-negotiable.”
