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Closing data gaps on campus by improving student participation and wellness.

90%
Student Adoption

"it wasn’t the banners that drew users. Rather, recommendations from students who had already tried it drew in more downloads"

18-20
New features added

UTSA’s new strategy was to make everything available on mobile then, to retire the portal altogether.

4.6 Rating
on Google Play

Students felt the app was a pleasure to use and made their student lives so much easier.

4.3 Rating
on iTunes Store

Students equally enjoyed the app experience on their iPhones.

The Problem

UTSA had the goal of going mobile which they knew had more to do with increased capabilities, rather then just mirroring the experience you get on a computer.

“The question is, ‘What does it mean to be mobile?’ If it’s just pulling up a website on a mobile device, that’s different than really intending to deliver to mobile. "It has to do with increased capabilities, not just mirroring what you would get on a notebook.” - Marti Harris, research director at Gartner.

Campus Cloud dashboard provides real-time student engagement metrics at administrators' fingertips

Powerful integrations allow multiple data-sources to connect and provide rich insights

Assessment tools allows students to 'check-in' with campus engagements and for administrators to view holistic trends.

The Outcomes

  • SIS and LMS integration
  • Ease of managing various upgrades
  • iOS and Android native app experience
  • Ease of configuration & customization


“With zero advertising, the new app had 3,000 new downloads, in addition to 8,000 students who received the update to the existing app at the start of the academic year,” Wilson says. But this time, it wasn’t the banners that drew users. Rather, recommendations from the students who had already tried it drew in more downloads. “It’s all word of mouth.”
Bryan Wilson | Vice Provost Information Technology and CIO

 

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